ERF Checklist-BSB40315 Certificate IV in Customer Engagement New Qualification-April 2024 Core units MSFFP2020 Undertake a

Core units MSFFP2020 Undertake a basic furniture making project MSFFP2017 Develop a career plan for the furnishing industry MSFGN2001 Make measurements and calculations MSMENV272 Participate in environmentally sustainable work practices MSMPCI103 Demonstrate care and apply safe practices at work Elective units MEM13015 Work safely and effectively in manufacturing and engineering MEM16006 Organise and communicate information MEM16008 Interact with computing technology MSFFM2019 Assemble furnishing products MSFFM2013 Use furniture making sector hand and power tools MSFGN2004 Produce simple scale drawings by hand MSMSUP106 Work in a team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units BSBADM405 Organise meetings Group A BSBFIA401 Prepare financial reports Group A BSBITU402 Develop and use complex spreadsheets Group A BSBWRT401 Write complex documents Group A BSBITU404 Produce complex desktop published documents Group A BSBCMM401 Make a presentation Group B BSBFIA412 Report on financial activity Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBRES411 Analyse and present research information Group C BSBCUS402 Address customer needs Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CUASOU412 Manage audio input sources CUASOU303 Repair and maintain audio equipment CUASOU308 Install and disassemble audio equipment CUAWHS312 Apply work health and safety practices CUASOU421 Mix audio for live productions CUASOU414 Manage wireless audio operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT2206 Stack and bind material FWPCOR2205 Follow WHS policies and procedures TLID1001 Shift materials safely using manual handling methods FWPCOT2255 Store materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBINN601 Lead and manage organisational change BSBINM601 Manage knowledge and information BSBFIM601 Manage finances BSBSUS501 Develop workplace policy and procedures for sustainability BSBMKG506 Plan market research BSBADM502 Manage meetings Additional elective BSBMGT616 Develop and implement strategic plans BSBMGT608 Manage innovation and continuous improvement BSBADV602 Develop an advertising campaign * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-BSB40315 Certificate IV in Customer Engagement New Qualification-April 2024 Core units MSFFP2020 Undertake aPlease contact us for more information!