Training and Assessment Strategy-AUR20520 Certificate II in Automotive Servicing Technology PUA aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Editable learner profiles and learning plan templates to support personalised LLND development strategies

Core units BSBCRT611 Apply critical thinking for complex problem solving CUAACD611 Extend professional expertise with drawing and other visual representation tools CUAPPR611 Originate a body of independent creative work CUAPPR613 Engage in the business of creative practice CUAPPR614 Publicly present a body of own creative work CUARES612 Extend cultural research expertise Elective units BSBCRT512 Originate and develop concepts BSBINN801 Lead innovative thinking and practice BSBPMG539 Manage project governance CUAACD536 Refine 2-D design ideas and processes BSBWRT411 Write complex documents BSBSTR501 Establish innovative work environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPCDS3002 Plan and deliver a wine tasting event FBPWIN2003 Conduct sensory evaluation of wine FBPCDS2001 Conduct a standard product tasting SITHFAB002 Provide responsible service of alcohol FBPWIN3001 Evaluate wines (advanced) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPWIN2003 Conduct sensory evaluation of wine SITXCCS003 Interact with customers FBPCDS2001 Conduct a standard product tasting FBPCDS2003 Sell cellar door products and services SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-AUR20520 Certificate II in Automotive Servicing Technology PUA aggressive or abusive customers SIRXSLS002You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.