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Define and recognize challenging behaviors displayed by residents in caregiving facilities
Anxiety Disorders communicationESSENTIALS OF ANXIETY MANAGEMENT: PANIC, PHOBIAS, AND GENERALIZED ANXIETY We will discuss crisis management by identifying elements of a crisis; analyzing the four stages, response approaches, and communication; understanding effective conflict resolution techniques and tools to support clients before, during, and after a crisis; and understanding the relationship between compassion fatigue and rational detachment. COURSE HOURS: 2. 0 AUDIENCE: Human
